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Carolina Exterior Solutions

Privacy, SMS & Email Policies

We prioritize transparency and trust, ensuring that your information is handled with care while you enjoy our top-rated exterior home maintenance services.

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our policies below

Privacy Policy

At Carolina Exterior Solutions, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and who has access.

Information We Collect

we may collect the following information:

  1. Contact Details:

    Your Name, phone number, email and address.

  2. Service Information:

    Details about the services you request.

  3. Communication Preferences:

    Your preferences for receiving updates and promotional messages.

How We Use Your Information:

Your Information is used for:

  1. Marketing and Reminders:

    To share promotional offers and service reminder.

  2. Advertising Campaigns:

To Create ads on social media focused on relevant audiences.

  1. Customer Support:

To answer your questions, book services, and provide assistance.

Who Has Access:

Only our authorized agency has access to your information, and solely for the purpose of conducting Carolina Exterior Solutions' marketing and service reminders. We do not sell or share your information with third parties.

How We Protect Your Information:

We use security measures to protect your data from unauthorized access or misuse.

Your Rights:

You have the right to access, update, or request deletion of your personal information. For assistance, contact us at the details below.

Contact Us:

For questions about this policy, please contact us:

Email:

Phone:

SMS & Email Policy

At Carolina Exterior Solutions, we value clear communication with our customers. by sharing your contact information, you agree to receive SMS and Email messages as described in this policy.

Purpose of Communications:

We may use SMS and Email Messages to:

  1. Send Service Reminders:

    Remind you of upcoming appointments and provide important service updates.

  2. Share Promotions:

Notify you of special offers, discounts, and promotions related to Carolina Exterior Solutions.

  1. Request Feedback: Ask for feedback on completed services to help improve our offerings.

Opting Out:

You can choose to stop receiving communications at any time:

  1. Unsubscribe from Emails:

    Click the "unsubscribe" link at the bottom of any promotional email.

  2. Stop SMS Messages:

    Reply "STOP" or following the Prompted information asked in any SMS message to opt out of future texts.

Data Privacy and Security:

Your contact information is kept secure and is used only for Carolina Exterior Solutions communications. We do not share your information with third parties, and it is accessed only by our authorized agency to serve our communication needs.

Frequency of Messages:

You may receive messages periodically based on your service history and preferences. We aim to keep communication relevant and minimal.

Contact Us:

If you have any questions or need assistance with managing your communication preferences, please reach out to us:

Email:

Phone:

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Saturdays

6am-5pm

Sundays

9am - 12pm