Exterior Home Care Questions?
Answers to
Frequently Asked Questions
About Carolina Exterior Solutions
reliable information about our deck repair, fence repair, pressure washing, soft washing, wood restoration, and wood staining services in Henderson County, NC
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Our Frequently Asked Questions section is designed
to provide homeowners in Henderson County and surrounding areas
with valuable insights into our services.
Explore our FAQs for detailed answers to common concerns,
ensuring you have all the information needed to make the best choice
for your home’s exterior care. If you have additional questions,
feel free to contact us!
Deck Repair FAQ
Frequently Asked Questions About Deck Repair
Can I repair my deck myself, or should I hire a professional?
Simple repairs like replacing a few deck boards or tightening screws can often be DIY projects. However, structural repairs (like replacing posts, beams, or joists), or repairs involving the connection to the house, are best left to professionals with the expertise and tools to do the job safely and according to building codes.
What are some common causes of deck damage?
Moisture- Rain, snow, and humidity can lead to rot, decay, and warping.
Sun exposure- UV rays can cause wood to fade, crack, and splinter. Insects:
Termites, carpenter ants, and other insects can damage wood decks.
Improper construction- Poorly built decks are more susceptible to problems.
Lack of maintenance- Neglecting regular cleaning and sealing can accelerate deterioration.
Why is regular deck maintenance important?
Regular maintenance helps prevent costly repairs down the road by protecting wood from rot, decay, and insect damage. More importantly, maintenance keeps the deck's structural integrity and safety in check. Cracks, splinters, and warping can also be prevented which can increase and maintain appearance. Keep your deck looking its best.
Fence Repair FAQ
Frequently Asked Questions About Fence Repair
Can I repair my fence myself, or should I hire a professional?
Simple repairs like replacing a few pickets or tightening screws can often be DIY projects. However, complex issues like leaning posts, structural damage, or large-scale repairs are best left to professionals with the expertise and tools to do the job safely and correctly.
How much does fence repair typically cost?
If unexpected damage is discovered, we will address it immediately and discuss your options. If you choose not to proceed, we will adjust your deposit and partially return it if applicable.
How do I prevent wood rot in my fence?
Regular maintenance is key. This includes applying a quality stain and sealer every few years, clearing vegetation away from the fence, and ensuring proper drainage around the posts.
Wood Restoration FAQ
Frequently Asked Questions About Wood Restoration & Staining
What is a complete wood restoration for a deck or fence?
Wood restoration is the process of returning weathered, damaged, or neglected wood back to its original beauty and structural integrity. It often involves cleaning, stripping old finishes, and applying a premium stain and sealer that protects wood and dramatically improves appearance.
What are the methods for stripping old finishes?
We combine two methods to remove old stubborn stains and paints that have failed, been sun-baked and cracked. High-strength stripping cleaners and light pressure washing are combined to remove the majority of old stain or paint. Once wood is dry, sanding is utilized to remove the remaining old finish.
When is a complete wood restoration necessary?
Restoration is needed when wood decking or fencing shows one or more of these signs:
- Significant signs of severe weathering (graying, cracking, splintering).
- Extensive rot or decay (soft spots, crumbling wood).
- Multiple layers of failing paint or stain.
- Insect damage (termite or carpenter ant activity).
Wood Staining FAQ
Frequently Asked Questions About Wood Restoration & Staining
Is it necessary to prepare the wood before staining?
Cleaning, a major preparation step, is highly recommended before staining wood. Depending on the condition of your deck, the cleaning method and involvement varies.
What type of stain and sealant will last the longest?
We offer a premium stain and sealant that is unique and superior for many reason:
Over a dozen color samples for you to choose from.
Vivid color options that will enhance curb appeal overnight.
More pigment per gallon compared to standard store-bought stain.
Ability to better penetrate deep in to wood decking and fencing.
If you have a preference on a different product you would like to use, we are happy to apply it for you instead.
How long should I expect my new stain and sealer to last?
One to five years. Exterior wood stain is exposed to harsh weather conditions, including sun, rain, and temperature fluctuations. This significantly reduces its lifespan compared to interior stain.
Western North Carolina faces many environmental challenges in particular; high humidity, significant temperature fluctuations, abundant rainfall, and UV exposure.
Pressure Washing FAQ
Frequently Asked Questions About Pressure Washing
Do you use any chemicals when pressure washing?
When dealing with heavy mold, mildew, or algae growth, a diluted bleach solution may be used. Bleach is a powerful disinfectant and cleaning agent and is used carefully and in appropriate concentrations to avoid damaging surfaces, landscape, or harming the environment.
What is included in a House Wash?
The core services included in a House Wash are cleaning exterior walls, trim and gutters (exterior), eaves and overhangs, and entryways.
Will pressure washing damage my house siding, concrete, or other surfaces?
No, proper pressure washing services will not cause damage to siding, concrete, or other surfaces. Our professional techniques and equipment give us control of water pressure and usage, and minimize risk to people and property when working.
Soft Washing FAQ
Frequently Asked Questions About Soft Washing
What is soft washing?
Soft washing is a cleaning method that uses low pressure and specialized solutions to safely clean exterior surfaces. It's an alternative to traditional pressure washing, when the surface that needs to be cleaned require a delicate approach, such as cleaning an asphalt or metal galvalume roof.
How does soft washing work?
The cleaning solution is applied to the roof and allowed to dwell for a specific time. This solution breaks down the organic growth at its root, effectively killing it.
How does a clean roof lower my HVAC bill?
A dirty roof, especially one with dark stains or heavy growth, absorbs more heat from the sun. This heat transfers into your attic and eventually into your home, making your air conditioner work harder to keep your home cool. A clean, light-colored roof reflects more sunlight, keeping your attic cooler and reducing the strain on your HVAC system.
About Us
Frequently Asked Questions About Our Company
What services do you offer?
Deck and fence repair, wood restoration and staining, pressure washing, and soft washing services.
Are you licensed & insured?
Our business is actively registered through the N.C. Secretary of State, and is fully insured. We do not carry a general contractor's license, as the size and cost of our projects do not require one. No other licensure is required to perform the the services we offer. A Certificate of Insurance is available upon request.
What payment methods do you accept?
We accept credit/debit card (3% merchant processing fee included), check, and cash payment.
Do you require a deposit?
A fifty percent deposit is required for deck and fence projects. Our other services do not normally require a deposit.
Do you offer financing options?
While we don't offer direct financing, we're happy to provide you with a detailed estimate that you can take to your bank or credit union to explore financing options. We can also discuss breaking the project into phases if that helps with budgeting.
How do I schedule an estimate?
You can call or text us, send a message through our website, or complete the contact form on our homepage to book an estimate.
Do you offer maintenance packages for ongoing care?
Yes, we offer an annual maintenance package for your wood deck or fence. Investing in maintenance offers numerous benefits, both in the short and long term.
Early problem detection and inspection
Address wear and tear
Prevent accidents
Avoid costly repairs
Hassle-free
Still Have Questions? We're Here to Help!
Reach Out for Assistance Anytime!
If you have more questions about our services or need further assistance, don’t hesitate to get in touch! Our team is ready to provide you with quick answers and support. Choose to contact us through our website or text your question, and we’ll get back to you promptly!
Your Home, Our Passion: Quality in Every Detail
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